Ticket ID: 26860 Creation Date: 7/23/2025 3:57 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: 1.7.63 Language: English
Views: 572 Last Modification Date: - Platform:
Level: Pending Modified By: -

Support Request: Getting an antisabotage message when opening documents in office.com

Description

"access to this terminal has been locked possible sabotage attempt detected"
This is occurring on office.com when users access files. This is happening across multiple machines.

Error in logs.
2025-07-23 09:42:03 -0400 30 1000 [SiteKiosk] A possible sabotage attempt has been detected: Too many bad web requests.2025-07-23 09:42:03 -0400 30 1000 [SiteKiosk] Lockdown started.

Logfile is attached

Answer: (2)
Re: Getting an antisabotage message when opening documents in office.com 7/23/2025 4:50 PM
Hello,

Thank you for your inquiry. You can increase the bad web request count from the default of 30 to a higher number under the Project Settings>>Client>>Advanced>>Add Setting, enter Path: "security.antiSabotage.badWebRequestCount". Save twice and Publish to test.

Best regards,
Andre.
Re: Getting an antisabotage message when opening documents in office.com 7/23/2025 6:12 PM
Thank You, this is what I needed.
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